Customer Success Manager - Medical Aesthetics

‍Why BoomerangFX?

BoomerangFX isn’t just a company — it’s a movement redefining how private pay healthcare practices operate. Recognized as one of North America’s Fastest Growing Tech Companies two years in a row by Deloitte’s Fast 500 program ranking 6th in Canada and 23rd in North America. We are a global leader in practice management software and digital marketing solutions. Our growth trajectory of over 8000% is matched by our ambition to disrupt and dominate the healthcare technology landscape.

With headquarters in Miami and offices spanning Canada, the UK, Australia, and Barbados, BoomerangFX is a global enterprise backed by international private equity and poised for IPO. We’re honored as Gartner’s Disruptor of the Year and have built a recession-resilient business model in a rapidly expanding market.

BoomerangFX empowers healthcare professionals in medspas, cosmetic surgery, dermatology, dental, vision clinics, and other private-pay industries with an integrated SaaS platform for practice management, EMR, scheduling, lead generation, and digital marketing. Our solutions help hundreds of clinics grow revenue, streamline operations, and enhance patient experiences. Join BoomerangFX and become part of a global community of innovators driving industry transformation. This is your chance to build a meaningful career in a high-growth, entrepreneurial environment as we lead the charge towards IPO. If you're ready to challenge the status quo and make an impact, we invite top talent to join us on this exciting journey.

Your Role in a Nutshell

Customer Success Manager - TPS ( 5 days onsite in Downtown, Toronto)
You’ll manage digital marketing strategies for Dr. Mulholland’s clinic in downtown Toronto, focusing on PPC campaigns, brand visibility, and patient engagement. This role demands hands-on expertise in PPC, Google Ads, and digital marketing for the healthcare or clinic sector.

Key Responsibilities

• Digital Advertising & PPC Campaigns: Plan and execute campaigns on platforms like Google Ads to attract new clients and maximize ROI.
• Campaign Management: Optimize keywords, write ad copy, adjust bids, and track performance.
• Data Analysis & Reporting: Use data insights to measure and enhance campaign effectiveness.
• Strategic Planning: Collaborate with clinic management to align marketing efforts with business goals.
• Brand Development: Build brand awareness through targeted campaigns.
• Budget Management: Ensure cost-effective ad spending to meet KPIs.
• Client Communication: Work closely with Dr. M and the clinic team to report progress and refine strategies.

What you offer

• Digital Marketing Experience: 5+ years of experience in PPC and campaign analytics.
• Healthcare/Clinic Experience: Background in healthcare, med spa, or related fields.
• Google Ads Proficiency: Expertise in campaign management, keyword research, and A/B testing.
• Analytical Skills: Ability to leverage data for strategy optimization.
• Communication Skills: Strong verbal and written abilities.
• Budget Management: Experience managing ad budgets for optimal ROI.
• Education: Bachelor’s degree in business, marketing, or a related field.

Nice To Have

• Experience with CRM platforms like HubSpot.
• Advanced analytics knowledge (e.g., Google Analytics, Data Studio).
• Experience in marketing for aesthetic clinics.
• Project management skills for multi-channel initiatives.

What Is In It For You

At BoomerangFX, we believe in providing more than just a competitive salary and generous paid time off – we offer a unique opportunity to be part of a high growth, and game changing environment.

• Entrepreneurial Mindset: We believe in creating an environment that encourages ownership, innovation, and collaboration.
• Growth-Driven: We foster a collaborative culture where every team member is valued. You’ll work alongside passionate individuals who are committed to mutual growth, learning, and achieving ambitious goals together.
• Competitive Salary and Benefits: $75,000-$80,000 per year + ANNUAL BONUS, along with comprehensive benefits that include health, dental, and vision coverage, and performance-based bonuses.
• High performers are celebrated and rewarded: With a results-driven culture, you’ll have opportunities to shine, grow, and reap the benefits of your contributions through generous performance-based incentives and advancement opportunities.

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Accessibility Statement:

BoomerangFX is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals for our career opportunities and are dedicated to accommodating people with disabilities. If you need accommodation at any stage of the application process, please contact us at recruitment@boomerangfx.com.

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Job Type: Full-time, Permanent. Monday to Friday in Person in Toronto
Flexible Language Statement: French not required